Category Archives: Sucess

It’s Simpler Than You Think

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It’s simpler than you think.

Really.

And I don’t’ even care what “it” is.

As a person trying to be more or have more or build a certain kind of life or find our spiritual center or balance a balanced life – It’s simpler than you think.

As a company or organization trying to grow, build a marketing campaign, streamline business processes, build loyal and engaged employees, build a culture of creativity, design a broadcast facility, become more profitable – It’s simpler than you think.

I’ve been wrestling with this column for ages. Because in general, we don’t want to believe it’s’ true. For some absurd reason, we want to make everything complicated. And I’ve never had a good understanding why.  But at last, I think I understand.

A little background first. I worked primarily in the broadcast technology world for the first few decades of my career. I was part of the startup team for three different companies and I owned part of one of them. In each case we took two very complex things – high technology and building new businesses, and made it stupid simple.

Each grew to be national powerhouses in the industry. (Well, two of them did. The third one was bought out by a national powerhouse.)

The Lesson I Keep Learning

I can remember the first of those startups. There were four of us with an idea. The head of our little band, Kevin, met with the owner of the largest IT and networking firm in the state of Virginia about the possibility of them funding our startup.

The owner of the IT firm came with his entourage. Lawyers. Financial types. Operational gurus. The whole shmeal.  And on the other side of the table was Kevin.  “Tell us your plan.” the owner said. I know what he was expecting. Long involved business plans. Charts and graphs.

That’s not what he got.

Kevin said simply. “We intend to dominate the broadcast and AV business. We hire the best people and take better care of customers than anyone else.”

That was it. The whole enchilada. No charts. No graphs. No power points. No accounting projections or complex contracts. I give the IT owner credit. He got it. Take away all the jibber jabber and razzle-dazzle and that is how you build an organization. He funded us.

Today they are one of top two or three companies in the industry, with offices across the country and around the world.

I’ve seen the same thing play out both in the other two start-ups and was part of. I’ve seen it in the companies and organizations I have consulted with. Simple solutions create success.

I also see it in personal lives. Both in my work of the last five years coaching individuals to their own version of success, and in my work as a part-time pastor, the solutions are always simple.

Solutions are simple. People are complicated.

I am a student of success. I read about it. I pay attention to people and organizations that succeed. I often contact successful people just to pick their brain about what made that success happen. I have a huge bookshelf of self-improvement books that range from step by step manuals to law of attraction tomes. And here’s what all my study, experience and observation has taught me.

It’s simpler than you think.

And I don’t care what “it” is.

Everyone who has written a book on success, everyone who has sent you an invitation to a webinar promising success, every one day program or weekend seminar, every class, every program, every guru, they are pretty much saying the same thing.

Oh, they use different language but pay attention and they are all trying to tell us the same thing. Stuff is simpler than we think. Everything is.

Solutions are simple. People are complicated.  And we make things complicated. Way more than it needs to be. Mostly the only thing that gets in our way is ourselves. We don’t like to think that. But I’ve done what I do long enough to see the pattern.

We get in our own way.

Over and over again I see it. In individuals. In companies. In non-profits. In churches. in anyone who wants anything. The ones that trust the process that leads to success, succeed.  I don’t care if it’s my process, (blatantly stolen from everyone else out there) or someone else’s proven process.

When we do the simple things to get there, we get there. It’s never as hard as we think when we trust and act on a proven process. Except when we get in our own way.

So, where do you want to go? What do you want to be? It’s there. Stop making it so complicated. The solution is out there. It’s simpler than you think. Pick one and go.

Be well. Travel wisely,

Tom

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Night After Night

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This morning, as I was reading in (of all things) Sports Illustrated, I came on an excerpt from Bruce Springsteen’s biography, Born to Run and Peter King’s commentary:

“He’s 20 years old, everybody at the Jersey Shore loves him, but he’s unknown nationally, and a good friend and adviser tells him, ‘If you really want to be great, you’ve got to get off the Jersey Shore.’ And so they pile everything in a couple vehicles and head west to this sort of open mike night in San Francisco.

“As Springsteen wrote, the band was part of a four-band showcase; one band would get the chance to move on and perhaps get a recording contract. The Jersey guys went third and thought they killed it. The fourth band, though not as energetic, was very good. Via “Born To Run:”

“They got the gig. We lost out. After the word came down, all the other guys were complaining we’d gotten ripped off. The guy running the joint didn’t know what he was doing, blah, blah, blah.”

“That night, Springsteen reflected, sleeping on a couch in his transplanted parents’ home in the Bay Area. “My confidence was mildly shaken, and I had to make room for a rather unpleasant thought. We were not going to be the big dogs we were back in our little hometown. We were going to be one of the many very competent, very creative musical groups fighting over a very small bone. Reality check. I was good, very good, but maybe not quite as good or exceptional as I’d gotten used to people telling me, or as I thought … I was fast, but like the old gunslingers knew, there’s always somebody faster, and if you can do it better than me, you earn my respect and admiration, and you inspire me to work harder. I was not a natural genius. I would have to use every ounce of what was in me—my cunning, my musical skills, my showmanship, my intellect, my heart, my willingness—night after night, to push myself harder, to work with more intensity than the next guy just to survive untended in the world I lived in.”

Here’s what struck me, and it is something I have seen in my own clients and in my own life: Yeah, you have to take the first step, but without the long hike, the persistence, we’re never going to get “there”, wherever “there” is.

Most every client, whether it’s an individual or a company, has all the smarts, talent, ability, quality products or services to make it. I’ve never taken a single client on that I did not believe had what it takes.

Some made it “there”, some didn’t.

The difference? Some were willing to be persistent, to give it time, and to work diligently, day in and day out towards their goals. They accepted the fact that they were not going to turn around their life or their company or their marketing with some quick fix miracle cure.

Every day.

Some gave up after a month or few when they had made progress, but hadn’t reached the promise land yet. Some gave up after a start and stop and start again approach. One or two gave up just as they were about to make a breakthrough.

“Night after night…”

That’s the line in Springsteen’s excerpt that jumps out at me. Night after night. Day after day. Doing the work. Claiming and living our best. Finding a process that works and sticking with it. Persistent consistency. That’s what works.

We live in an instant world. We expect results fast. Ads promise a complete turnaround in short order, tomorrow or at least the next day. See enough of those ads and hype and we start to believe it.

Only it’s not true.

A turnaround takes time. It takes work. It takes unlearning and relearning. It takes changing the inertia of life or work or business or whatever it is you want to change. Give it that time. Do that work, day after day, and what you want, whatever that is, happens.

I have seen this in startup businesses or businesses that wanted to break out the middle of the pack. I have seen it in individuals, artists, executives, managers and more. That principle seems to work no matter what it is you want to accomplish.

How long?

My experience, both in the companies I was a part of and with my clients, is that it takes between a year and eighteen months of consistent work.

That is not to say that there is no progress before then. There is. But to get “there”, to whatever “there” you want to get, a year to eighteen months seems to be how long it takes. So I often ask my potential clients – can you give it that long in exchange for what you want to accomplish, to reach your dream, to change your life and business?

Some are. Some aren’t.

Which are you?

Tom

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Are You Uncomfortable Yet?

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I began my work as a consultant/coach almost six years ago. And in that time I have learned this: That the most important question to ask yourself before bringing a consultant or coach into your life or work has nothing to do with what you want, or their credentials or the project itself.

I didn’t understand that at first. I had a hard time understanding why some clients flourished, and some did not and it’s taken a lot of note taking, study and number crunching to finally get to the place where I can say this in confidence – your success, whether it is on your own or with a consultant or coach helping you along the way, is your willingness to be uncomfortable.

That’s right, uncomfortable.

You see, if you are making progress – and this is true whether you are building a startup, re-inventing an organization, building your own perfect life, or recrafting your marketing – if you are making progress, you will get to the place where you have to change something you are comfortable with. And that thing you don’t want to change, while it feels comfortable, is what is holding you back. It’s the same for all of us.

It sounds pretty obvious. Change means change. But when we want to change something that is comfortable, something happens in our head. We become resistant. And many of us decide to just keep that roadblock in place.

It happens in technology. I had a client once (who will remain un-named) who hired my company to redo their audio room. They spent over a hundred thousand dollars on a new digital audio board. The new board was crazy powerful. It could do things that twenty years ago we never thought about doing. It was amazing. But the client was afraid of all the change. They were comfortable with how their old board worked. And so slowly, we dumbed down the new one, until it was the effective equivalent of the old, less than ten thousand dollar board we replaced. As far as I know, they never grew into the board and are still living without the change they claimed to want.

It happens to people and companies too. They are all fired up to change, to become something new, to re-invent, but at some point, we hit that comfort zone and it’s like running head first into a stone wall. Often I continue for a while as a consultant or a coach after we hit the wall, but inevitably, their discomfort is the end. All the advice, information, history and facts in the world can’t budge them.

I, as the consultant/coach generally gets the blame.

Fortunately, the reverse happens too. When clients take a deep breath and plunge through their comfort zone, they generally find out that stone wall is really made out of tissue paper. They barrel right through and suddenly, begin to make real progress. They almost inevitably get to where they want.

And I, as the consultant/coach generally gets the credit. But the credit is not mine. The credit goes to them. They pushed past their uncomfortableness and that’s where success is found.

They are no smarter than my less than totally successful clients. No richer. No more resources. They are simply braver. More willing to live in that place of uncomfortableness for a short while to get to where they want to be.

Here’s what is most remarkable about this.

It works for clients, no matter what they are after.

  • It works for Technology clients building a new broadcast facility.
  • It works for businesses trying to grow, start or reinvigorate a company.
  • It works for Non-profit organizations that are struggling.
  • It works for all sorts of coaching clients, be they executives, entrepreneurs, artists or spiritual seekers.

And, once the time of uncomfortableness is past, they all tell me the same thing – that it was not nearly as bad as they anticipated. The dire things they worried about did not happen.

All that worry for nothing.

So do you want to make a change in your life and work? A serious, major change? Don’t fret over the how. At least not at first. Save yourself a lot of time and work and getting halfway there by asking yourself if you are willing to be uncomfortable for a while.

If you are, you are already 2/3 of the way there.

Be well. Travel wisely

Tom

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Two Steps to Getting “There”

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“So, tell me,” a potential client asked me, “what makes you the best?” I laughed.

I am not in the habit of laughing at my clients, and I almost never laugh at potential clients. It’s bad form. Rude. But sometimes I can’t help it. You see, people are under the impression that we coaches and consultants are responsible for our client’s success. And that is only peripherally true.

I am not diminishing a coaches or consultant’s role, or our work ethic or our ability. I, like many others who are true professionals, work hard to be prepared, to learn, to develop processes that work for people and help them get from where they are to where they want to be. We take our client’s success very seriously.

But most of know something. The biggest secret is not in the coaches toolbox, but in our clients. There are two things that will decide whether a client will succeed or not and they are both out of a coach/consultant’s power.

Anyone who wants success has two steps that will determine whether or not they get to where they want to go.

They have to start. And they have to finish.

Don’t get me wrong. There’s a lot of steps in between. There’s work to be done, processes to work through. Stuff to do. But almost everyone who fails lack one of two things.

Many never start. They read. They analyze. They think about it. They tinker on the fringes. But they never make the commitment to succeed. They never invest in themselves or their future. They tell themselves they can’t. They don’t have the time. They don’t have the money.  There is not clear path. It’s too much work. People might talk. People might not like the changes.

The list goes on and on, but in the end, I’ve learned, the real reason they don’t invest is that either they are afraid of failure, or they are afraid of success.

Fear of failure makes sense to me. Probably to you too. None of us like to fail. We hate rejection. We hate not getting there, where ever “there” is. Failure embarrasses us. We feel like it diminishes us.

My father lost a business when I was in college. It was not his fault. He was doing the ight things, but the man he bought the business from had been juggling the books for years, and once he was gone, the whole thing fell apart. The juggling was so craft anyd effective, it caused Virginia to re-write some of its fraud laws.

But my dad never got over it.

He went on to be a real success in another field. He rebuilt his financial life, put kids through college, took trips abroad, and retired very well. In my mind and in the minds of most everyone else, he was a huge success, even MORE so because he had come back from failure.

But he never got over it. It colored his life for the rest of life.  Yes, we hate failure and it scares us, even when it is part of what gets us from point A to point B. And so we let that fear of failure keep us from making a real, meaningful investment in change and growth. Our fear overcomes our desire to reach our goals, whatever they are.

But the fear of success? That’s another thing altogether. One of my favorite quotes is from Marianne Williamson – “Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness, that most frightens us. Your playing small does not serve the world. There is nothing enlightened about shrinking so that other people won’t feel insecure around you. We are all meant to shine as children do. It’s not just in some of us; it is in everyone. And as we let our own lights shine, we unconsciously give other people permission to do the same. As we are liberated from our own fear, our presence automatically liberates others.”

Success means change. Change is frightening. Will we measure up? Will our change hurt others, scare others off, make other drift away from us?  Can we handle it? What will change take from us?

Oh how the questions plague us! And if we never start. If we never make the investment, be it time, money, work or attitude, then we can pawn off our lack of getting where we want to go on others, or on circumstances. We don’t have to grow up and take responsibility for the fact that we never plunged in and made the investment.

It’s safe, even if it is now what we want for ourselves.

But a few do make that investment. They decide to do it. They move past reading books to making changes. They hire a coach. They hire consultants. They invest in change and begin the work.

But never finish.

Most of us have it in mind that it should take “X” amount of time to get where we want to be, and the day we move past “X”, we decide we’ve failed.Or it turns out to be more work than we thought, and we decide we’ve failed. Or our path takes an unexpected turn, or someone in our life complains, or ……

Lots and lots of “or’s”  But the bottom line is this. We give up. We stop doing the work. And we feel badly about it. Maybe we blame ourselves. Maybe we blame something or someone else. We blame fate or God. We say it was not meant to be.

Here’s’ the ugly truth. Almost any proven process to success, both personal success in and success in our businesses and organization, will work.

But only if they are started. And only if they are followed through.

A little more than a decade ago, as I was coming out of a three year time of therapy spawned by my divorce, I asked my therapist “How many people see the work through to the end, when they are really better and ready for sucess in life?”

Ten percent.

That is all, she said. Most get OK. THey get a little better and decide that is good enough, never getting to full emotional health again. Settling.

After a few years as a coach/consultant for people and organizations that want to succede, I find the same thing. A fair number start. A few finish. The few who stick with it, get there. They build lives they want. They grow their businesses. They create wealth or balance or joy or relationships – whatever it is they want.

And the number is about 10%.

This is on my mind today for a couple of reasons. First, in the past couple of weeks, a couple of my clients finished their work. They got what where they wanted to go. They did the work and they persisted. Step by step, day in and day out, meeting to meeting, they started, investing in themselves, and stayed with it until they got there.

I love seeing their success. I’ll get some testimonies from them, but the truth is that while I led them through the process, THEY did the work. They created their own success. By starting, and by staying with it.

And the second reason? This article from today’s New York Times, in which the author points out the same thing this article does, that there is no secret to making life what we want other than starting and finishing, step by unremarkable step, until we get there.

But he puts it in emotional terms. It’s the choice between choosing to make our dreams reality…. or regrets.

The choice is ours. Every day. As I often say, the gig is up. Which is it?

Be well. Travel wisely,

Tom

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Six Questions

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Nearly every day I write in my journal. Most days, twice a day. When I do, I often begin by asking myself some questions.

What one thing will move me forward today?

What is the most important thing I can do for my clients today?

What one person do I want to touch especially today?

What am I feeling this moment?

What can I do to calm my spirit today?

What one thing can I do to grow today?

And at the end of the day, I often reflect on the questions, and look at my day. How did I do? Did I do that one thing in each of the questions? If not, why not, and were the things I did instead as important as what I wanted to do in the morning? I don’t beat myself up if I didn’t. But I do (and I think this is important.) celebrate the small victories when I do.

Does it help?

I think so. It starts my day with intentions. With a sorting out of the most important things, and having done this in the morning. I am better able to keep the important things at the front of my mind. They don’t get as lost as often.

Will it work for everyone? I have no idea. But it might. It’s simple. It touches on what most of us say are the important things in our life. And it’s an action. Actions are what make change and growth.

So, if you feel you are floundering and rudderless, you might try it. Your questions might be a little different. But don’t make your list too long. Pick five or six things. It’s a small, definite change that can make a big, big difference.

Be well. Travel wisely,

Tom

Coaching ROI (#1)

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Let’s talk about ROI (Return on Investment) for leadership coaching at the Corporate level.

There is a lot of confusion between the terms “Leadership” and “Management”. Both are important. One is essential to the running of an organization. The other is essential only if an organization wants to rise above the pack and be an organization that others admire and want to be a part of.

First? What is essential? Management.

You need good management to keep things running well. Managers supervise and direct others in the organization. Everyone from a low level supervisor to the CEO is a manager. Managers implement an organizational process that gets things done. It’s a process driven job that weaves managing resources, people, assets to get certain results. It’s a job. It’s a process. It can be taught. We need good managers or things just fall apart. People leave. Deadlines are missed. Customers leave.

Good managers are important. And good managers can be trained. And you can have great managers and still have an ordinary organization.

But if you want to have something extraordinary, you need leaders.

Leaders inspire. Leaders see what is ahead. Leaders help the people around them rise to higher and higher levels. And if you want to be the best, you need leaders. When you look at great companies, great ministries, great organizations of any sort – they have a core group of leaders that make them what they are. All of us have seen companies, large and small that have risen when they had great leaders, and fallen when those leaders left, or died. You need leaders to be great. Those leaders may be your managers, but often they are not.

Why? Because we have succumbed to a myth.

That myth says that leaders are born. And while it is true that some people seem to have a charisma about them that we call “natural leadership”, the truth is that leadership has been studied long enough that we know what it takes to develop leaders. There is no mystery to it. What there is, is a lack of understanding at the process of developing leaders, and a lack of appreciation of the value of investing in creating leaders.

The value has been well documented, in decades of studies, all with similar results. Some examples:

A 2012 recent global survey by PriceWaterhouseCoopers and the Association Resource Centre studied the ROI on executive coaching – when companies invested in coaching leaders to make the more effective. They found that the mean Return on Investment in coaching was 7 times the initial investment, and over a quarter of coaching clients reported a stunning ROI of 10 to 49 times the cost. The ROI was 456% on a personal basis (when an individual hired a coach) and 1150% on a corporative basis (When a company hired a coach to develop its internal talent).
Another, often cited ROI study of executive coaching done for a Fortune 500 company,” Coaching for Increased Profitability: How to Deliver and Demonstrate Tangible Results to the Bottom Line” by Merrill C. Anderson, Ph.D. MetrixGlobal (2003) had reported an ROI from coaching of 788%.
Other studies (and there are many) regularly report ROI ranging between 221% and over 700%.

To make it simple, for every dollar invested in coaching, organizations realized several more dollars profit and productivity. This is measurable. What is not measurable in the same way is the effect that coaching has on your people. People who are coached into leadership, instead of being told merely “You are in charge” report more satisfaction, better relationships in and out of work, higher productivity, increased loyalty and more satisfying home lives.

But coaching is not training. Leadership training has minimal long term impact. Why?

Training is one size fits all, and people are different. An coaching program doesn’t teach techniques, it teaches principles, and then helps individualize that knowledge to each person, taking advantage of their unique mix of skills, strengths and weaknesses.
Training is an event. Coaching is a process. You can’t expect an event to develop anything but enthusiasm. To make substantive changes takes time. A typical coaching engagement runs a year or more.
Training carries no accountability. Coaching does. This is important, because growth happens in accountability.

Want to become a great company? Build good leaders. Invest in the process.

And reap the profits.

Be well. Travel Wisely,

Tom

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Next week, I will talk about ROI for individual coaching. Stay tuned!

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The Deep End

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I have been living outside of my comfort zone a lot this past year or two. Not by design, there have been changes in my work, in my creative life, in my relationships, in my home life, and in my ministry. No one in their right mind would choose this much change at once. But sometimes we have a choice, and sometimes we don’t.

In some ways, I have myself to blame. I have a long history of jumping into things I was utterly unqualified and unprepared for. For a guy who has lived with a certain amount of fear about everything for much of his life, that is probably the definition of crazy. But it’s true. I have an english degree and a masters in creative writing and a D. Div, so of course I have spent much of my career in high technology, designing TV studios, control rooms and large scale AV projects. I took on directing two music, song and dance groups, when I could not read music. I moved from sales engineering into managing with no preparation. I took on my first ministry at 59, after a long period of brokeness.

It’s kind of what I do. I don’t know why. I’ve never been able to figure it out. A kind of madness. I think.

I have never been inherently cocky. And growing up I was pretty much told all the time by my dad that I could do almost nothing right. I was pretty well convinced for a long time that he was right. And yet, somehow, I came out of my youth thinking, all too often, “Yeah, I can do that.” whenever something interesting came along.

Where does that come from? That is the question I have been mulling over this week in my mind. I am still not sure of the answer.

I won’t pretend taking on all these things I was unprepared for has been easy. In every case, I have had a period of abject fear. That’s the truth. I can remember going to my first graduate class in graduate school. The class was “Metaphysical Poetry”. The proof talked for an hour and a half and I knew almost nothing he was talking about. I looked around and it seemed like the others in the class “got it”. I left that night thinking “I am a fraud and I am doomed.”

I wasn’t of course. I just had a lot of catch-up to do. I read like crazy, studied stuff, figured it out and did fine. And walked out of Grad School with straight A’s. But there was such fear at the start. And I never felt like I got my head up to speed until I was a year or more into it.

That is pretty much the pattern of my life. I jump into things thinking “I can do that.”, and find out I am hopelessly over my head. I live in that “what was I thinking?” place for a year or so, until I start to figure it out, and end up doing (generally) pretty well. Sometimes (to brag on myself a little), REALLY well. And then… either by choice or fate, I leap into something else, or a lot of something elses and the cycle begins again.

This has taught me a couple of things.

One, most of us can do most things. I am nothing special. I’m a guy with a decent intelligence, a few talents and a good work ethic. I’ve had some schooling, most of it not in the things I have done for a living, but enough to learn that I can learn most things. If I can do all these disparate things, most of us can. I have put this to work both in my own life, and often in choosing employees and partners. I find myself less concerned about formal qualifications than work ethic and willingness to learn. and the reward of watching those people bloom has been immeasurable. It’s also what makes my work as a coach and as a pastor such a good fit. I know firsthand that most of us can get where we want, no matter where we are. Potential is real and can be realized. For all of us.

Secondly, I know that I’ll survive the fear. Oh yes, the fear is real. The fear of failure. The fear of letting people down. The fear of appearing a fraud as I claw my way to competency and beyond. The fear of somehow proving the dad of my youth (He became much more supportive of me as an adult.) right. So when I am leaping into my new venture, I tend to study like crazy. I immerse myself into whatever the challenge is. I read. I visit sites. I talk to people. By now, I know the learning curve. It takes me a few months to a year to get to a place where I feel competent. I probably am competent before that, but it takes me a while to feel that way. The heart is always behind the head, it seems. The important thing is that by now I know I’ll get through it and I will come out on the other side. Always. It doesn’t mean the fear isn’t there. It means I can put it in a box and do it anyway. This too shall pass. And the satisfaction on the other side of that fear is crazy good.

Third, and this is the most important thing, I learned to lean on others. I have a bad tendency to think I can do most anything, to not want to “bother” others, and the temptation is to just plow through myself. I suppose that works, but it’s generally the slowest, most painful path. I found coaches, mentors, all sorts of people to talk to and ask questions of and who would ask questions of me, and moved me where I wanted to be much faster than I would have without them. Trial and error teaches, but it’s the slowest, most painful way to get from where we are to where we want to be. It is, I think, why so many people give up before they get “there” (where ever “there” is.). Because they take the slowest path, without out others and without accountability to those others. So I had to put aside my natural tendency and call on others help guide me through. Some did it for free. Some, I had to pay to help me. Both were invaluable.

Part of me hates being in the deep water. Part of me finds it exhilarating. Both feelings are real. But no matter what I feel, I know this – I love the variety of things I have learned to do, and have done in my forty years of work and adulting (A word my son uses a lot.). I love the things I have helped build and the people I’ve helped build up and the joy of taking on a huge variety of challenges and coming out on the other side. I won’t look back on my life and wonder if I could have done something. I am stronger for it, and by my measure of success, successful. Jumping off the deep end and figuring it out on the way down is what moves me ahead.

It can, I believe, do the same for you.

Be well. Travel Wisely,

Tom

Special offer for June and July

I normally offer two free coaching sessions for people considering a success/life coach. This allows you to get a sense of what coaching can do for you, and to see if we are a good fit, with no risk.

For June and July, I am offering an extra free session as part of that offer. Three free sessions instead of two. If you have thought about a coaching and wondered what it could do for you, drop me an e-mail and let me know you are interested.

If you have thought about coaching and wondered what it could do for you, drop me an e-mail and let me know you are interested. I can only take on a limited number of new clients, but I will do everything I can to accommodate you.

Tom

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